Terms and conditions: Win a luxury city break for 2 in Amsterdam

On-air auction terms and conditions

1.     Definitions and Introduction

1.1  In these terms and conditions the following words and phrases shall have the following meanings (and, where applicable in these terms and conditions, the singular shall include the plural):


The auction running on the Participating Radio Station(s) during the Term

“Auction Line”

The number (0345 949 5000) that Participants must call during the Bid Period to place a bid.

“Auction Terms and Conditions”

These terms and conditions relating to the Auction

“Bid Period”

The period, as announced on-air and/or online, during which a Participant may bid for a particular item in an Auction through the Auction Line.

“Competition Terms and Conditions”

Global Charities competition terms and conditions which can be found at www.makesomenoise.com/terms-conditions/


The Auction Terms and Conditions together with the Competition Terms and Conditions

“Global Charities”

Global Charities of 30 Leicester Square, London, WC2H 7LA (registered charity 1091657 (England & Wales) and SC041475 (Scotland))


Something broadcast on the Participating Radio Station(s)

“Participant” or “you”

A person who participates in the Auction

“Participating Radio Station(s)”

Classic FM


The dates and times set out in Clause 2.2 of these Conditions


www.makesomenoise.com or the website of any of the radio stations owned by Global Radio, Communicorpuk or Adventure Radio

1.2       These Auction Terms and Conditions together with the Competition Terms and Conditions shall apply to the Auction. Participation in any Auction shall be deemed an unconditional acceptance by you of these Conditions. 

1.3       In the event that these Auction Terms and Conditions conflict with the Competition Terms and Conditions, the provisions of these Auction Terms and Conditions shall prevail.

1.4       References to “we”, “us” and “our” shall be to Global Charities and/or the Participating Radio Station(s). 

2.         Auction

2.1    During the Term, details relating to the Auction will be broadcast on the Participating Radio Station(s).

2.2       The auction will take place between 10:00 and 11:30 on Thursday 04/10/2018 (“the Term”).

2.3       The Bid Period for each item will be clearly specified online and may be referred to on-air by a presenter.

2.4       Silent pre-bids may be taken on the Website in advance of the Bid Period. Should this happen the highest pre-bid received will be used as the opening bid for the Bid Period.

2.5       During the Bid Period each Participant must call the Auction Line only when directed to do so and only during the specified periods.  Calls to this number are charged at local rates from a BT landline, other networks and mobile costs may be higher.

2.6       The highest Bid received during the Bid Period will be announced on air to the extent permissible until such time that the Bid has been beaten (if applicable). The highest genuine Bid received from any Participant at the end of the Bid Period will secure the item. Where a Bid is successful, the Participant will be contacted by the Participating Radio Station.

2.7       If at the end of the Bid Period there are two or more active bidders, a final silent bid will be taken from each active bidder, and the highest silent bid will secure the item.

2.8       Full details of all Auctions will be available on the Website including any specific terms & conditions for each lot.

2.9       The offer of an Auction item on-air shall constitute an offer which will be deemed to be accepted by the highest bidder during the Bid Period.

2.10  Participants must be 18 years of age or over.  We reserve the right to verify the eligibility of all entrants.

3.    Payment and delivery

3.1       Payment for an item must be by debit or credit card.  The amount to be paid, having been deducted from or charged to the Participant’s debit or credit card, shall constitute consideration.  All Participants must ensure that, prior to placing a bid, they are able to pay for any item which they wish to bid for.

3.2       Title in the items successfully bid for or purchased shall not pass on to the Participant until such time as payment for the item has been received by the Participating Radio Station and delivery has taken place.

3.3       Delivery of a prize or voucher with the prize details will be made within 28 (twenty eight) days to the address specified by the Participant provided that such address must be within England, Scotland, Wales or Northern Ireland. When an item is delivered, risk of damage to, or loss of, the item passes shall pass to the relevant Participant. We reserve the right to require photo ID from the successful Participant upon delivery.

3.4       Liability

All items offered for Auction shall be subject to availability and we shall not be liable for any claims, expenses, costs and/or any losses (including, but not limited to, loss of profits, indirect, pure economic and consequential losses or otherwise) or any damage (save for death or personal injury arising from negligence) suffered by any Participant.

3.5       All matters relating to the Auction shall be at our sole discretion.

3.6       Notwithstanding that a successful bid has been received, in the event that we discover that (i) the Participant was or should have been ineligible to make a bid for an item, or (ii) that the Participant should have been declared invalid for any other reason whatever (at our absolute discretion), we reserve the right to reject the bid. In such circumstances, we reserve the right to offer the prize to the second highest bidder.

4.        Prize

Specific prize terms:

- This prize is for a return journey for two people (the winner and a guest) in business premier from London St Pancras International to Amsterdam Centraal Station.

- Eurostar Tickets are subject to availability, which will be limited or not available around Christmas, New Years, Valentine’s and Easter periods.

- Travel in business premier includes access to the Eurostar businesss premier lounge.
- Booking must be made by 31.05.19.
- Wheelchair users must make this known at the time of booking to ensure the correct seat is booked for them.
- Tickets will be subject to Eurostar’s conditions of travel.

- This prize includes a 2-night stay at the 5* Pulitzer hotel in Amsterdam in a generous room for 2 people.

- Standard check-in time is 3pm local time. Early check-in is based upon availability, and cannot be confirmed until check-in time

- Standard check-out time is 12 noon. A late check-out may be requested, but cannot be guaranteed and is subject to availability. An additional fee of 25 EUR per hour will be charged between noon and 6pm. After 6pm, a full night’s stay will be charged at the best available rate for that day.

- Black out dates for 2018 at the hotel:

Amsterdam Dance Event – October 18 – 22

Christmas & New Years.

-Black out dates for 2019:

5+6 Feb (ISE)
13-16 April (ECCMID)
27 April (King’s Day)
4-6 June (Money 20/20)
12-16 July (EHA)
3 August (Gay Pride)
13-17 Sep (IBC)
16 – 20 Oct (ADE)

Christmas & New Years

- This prize includes 2 tickets for the 1 hour canal cruise in Amsterdam. The cruise runs daily between 9am to 10pm and during Amsterdam Light Festival till 4pm.

- The cruise is subject to availability and you will be joined by other passengers.

- Between 29th of November 2018 up to and incl. 20th of January 2019 no canal cruises are available (1hr) after 16:30 hrs.

- Due to the nature of the cruise there is no wheelchair access for this element of the prize.

- This prize also includes 2 entrance tickets to the National Maritime museum, Amsterdam. The museum, restaurant and shop are open every day of the week from 09:00 to 17:00.

- Museum voucher is valid until 31st December 2019.

- All elements of this prize must be redeemed at the same time of booking by the winner and accompanying guest.
- The hotel is wheelchair accessible.

- Additional meals, spa treatments, gratuities and alcoholic beverages are not included and are at expense of the winner.

- Transfers are not included in this prize.

- Winner and guests must travel on the same flight and dates and carry valid passports. The prize must be used by the winner and guests travelling together.

- Travel insurance is required but is not included. It is the prize-winner's responsibility to ensure they have proper travel insurance cover prior to beginning their journey.

- Visa: It is the prize-winner's responsibility to ensure that, should a visa be required to enter a country, this is to be obtained prior to travelling. Failure to ensure the correct documentation is in place will probably result in the passenger being refused passage on the aircraft.

- Health Documents: It is the prize-winner's responsibility to ensure they are in possession of any health documents that may be required for the country they are visiting. Failure to obtain such documents could result in the passenger being refused entry.

- Once travel and accommodation have been booked, the prize cannot be amended.

- Whilst we will do all we can to book your trip on your preferred dates, this is not always possible and we ask that you provide three options as soon as possible after the competition and at least four weeks’ notice to make a booking.

- More popular holiday periods for the destination get booked up quickly and there are no guarantees we will be able to offer your first choice.
The content of the prize may be subject to change and/or substituted with a prize of equal or greater value.
We require winner name, contact number and email to facilitate the prize.
Not for resale, not transferable, there is no cash alternative.
This is a charity competition and as such no refunds are given.