Frequently Asked Questions

Help & FAQs

Listen FAQs Listen FAQs

Problems listening online? Want to know how to tune in on Digital Radio? We've got all the answers here...

Report an error Report an error

If you have encountered a server error on our website, please let us know the details and we will look into the problem immediately.

Sheet Music Music & Playlist FAQs

How do I request a track, and who decides the music that Classic FM plays? The answers are all here.

The Hall Of Fame Competition Competitions & Prizes

Won a competition but not got your prize yet? Need to know when or where to pick your prize up from? All the info's here.

Ludovico Einaudi at The Royal Albert Hall Events FAQs

Haven't got your tickets for that gig yet? Or do you need more info on a Classic FM event? Find all the information here.

E-mail Emails & my data

Have you received an email from us and you're not sure why? Get all the info about emails and the data we collect here.

Classic FM Studio Props Shop FAQs

Are you having problems buying items from our shops or want more information about our products? We're just a click away!

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