Classic FM Live, 26 September 2013

Last night, we had to cancel our Classic FM Live concert at the Royal Albert Hall, on the instructions of London Fire Brigade. We know how disappointing it was for everyone there that the concert didn’t go ahead, so here’s what happened:

The Fire Brigade was called following an electrical fault in the basement of the Royal Albert Hall, which caused a lot of smoke. Following an inspection, they told us it wasn’t safe for us to carry on with the concert. Nobody was hurt – and we worked with the Royal Albert Hall to evacuate everyone from the building safely.

If you bought tickets for the concert – on the phone, or online – the Royal Albert Hall will contact you to arrange for the cost of your tickets and booking fee to be refunded to you. They’ll start calling and emailing at nine o’clock this morning (Friday, 27 September), and will carry on through the weekend until everyone has been contacted.

We’re really sorry that the concert didn’t go ahead as planned, but we hope that you understand that everyone’s safety had to be our top priority.

Thank you,

Classic FM